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United Consumers Credit Union & COVID-19

As of Monday, June 1, 2020, our lobbies are open regular business hours, with the following safety measures in place:

  • Individuals with a persistent cough or fever should avoid entering our offices.
  • Maintain 6 feet between yourself and others.
  • Do not shake hands or engage in unnecessary physical contact.
  • Wear a mask, or sneeze or cough into a cloth, tissue or into one’s elbow. Local jurisdictions may require you to wear a mask in public. We may ask you to temporarily remove your mask for security purposes.
  • Hand sanitizer and tissues are available.
  • We may limit the number of people allowed in our waiting areas, teller areas and financial service areas.
  • Public areas will be disinfected every two hours.
  • Coin machines will be disinfected after each use.
  • Water fountains will be shut off.
  • Restrooms and elevators will be closed to the public.
  • Employees will receive temperature checks before their shifts.

We encourage you to access your UCCU accounts using:

Member Relief

These are difficult times, and we want to help those who have extra expenses and/or reduced income. Please contact us if you’ve been impacted to make arrangements for your UCCU loans. Complete a COVID-19 Assistance form, and email it to [email protected] or fax it to (816) 521-4206.